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COVID-19 Prevention Measures

To protect our staff and residents we have taken the following measures to prevent and slow the spread of the COVID-19 virus:

  • We have implemented three times daily cleaning and disinfection of all common areas
  • We have asked our staff to reduce in-person contact with residents
  • We urge all tenants to practice social distancing as recommended by the Public Health Agency of Canada
  • We urge all residents to take advantage of options for electronic payments – contact your building manager for details

If you or a family member's employment or financial situation is affected by the COVID-19 pandemic, the Government of Canada has annouced several several programs to assist those in financial difficult.

The information provided here is not comprehensive or authoritative, but a summary of the COVID-19 programs described in detail on the official canada.ca website. Please contact Service Canada for details.


EI Sickness Benefits - Service Canada

Who this applies to:

This applies to individuals who are employed and unable to work due to illness, injury or (medical) quarantine. To qualify you must demonstrate:

  • You're unable to work for medical reasons
  • Your regular weekly earnings from work have decreased by more than 40% for at least one week
  • You accumulated 600 insured hours of work in the 52 weeks before the start of your claim or since the start of your last claim, whichever is shorter

Required documentation:

  • Medical certificate – your doctor can use either the form provided by Service Canada or their own form providing it meet the criteria
  • Record of Employment –You can retrieve this electronically via MyServiceCanada or your employer may provide it in paper form

To Apply:

  • Complete the application online   EI Application
  • Record of Employment –You can retrieve this electronically via MyServiceCanada or your employer may provide it in paper form

Canada Emergency Response Benefit (CERB)

provide a taxable benefit of $2,000 a month for up to 4 months to:

  • Workers who must stop working due to COVID19 and do not have access to paid leave or other income support
  • Workers who are sick, quarantined, or taking care of someone who is sick with COVID-19
  • working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures
  • workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work
  • wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance

The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.


Canada Child Benefit - Overview

The Canada child benefit (CCB) is administered by the Canada Revenue Agency (CRA). It is a tax-free monthly payment made to eligible families to help with the cost of raising children under 18 years of age.

  • Eligible recipients will receive $300 more per child with their regular May CCB payment
  • If you have previously applied for the CCB, you do not need to re-apply

Canada Student Loans

To support student and apprentice loan borrowers during the COVID-19 pandemic, the Government of Canada has announced its plan to pause the repayment of Canada Student Loans and Canada Apprentice Loans until September 30, 2020, with no accrual of interest. Pending parliamentary approval, these measures will become effective March 30 2020.

  • Proposed legislation would temporarily pause the repayment of Canada Student Loans
  • Effective March 30, 2020, all student loan borrowers will automatically have their repayments suspended until September 30, 2020
  • Effective March 30, 2020, all student loan borrowers will automatically have their repayments suspended until September 30, 2020

Special Goods and Services Tax credit payment

one-time special payment by early May through the Goods and Services Tax credit for low- and modest-income families.

The average additional benefit will be close to $400 for single individuals and close to $600 for couples.